Privacy Policy
Genomii Lab Ltd. ("Genomii", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in a responsible manner. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, platform, products, services, and applications (collectively, the "Services"), in accordance with applicable privacy laws, including the British Columbia Personal Information Protection Act (PIPA) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
đ Location: Vancouver, British Columbia, Canada
1. Information We Collect
We may collect the following categories of personal information:
a) Contact Information
- Full name
- Email address
- Phone number
- Mailing address (if provided)
b) Account Information
- Username and password
- Account preferences and settings
- Subscription and payment information
c) Health and Wellness Information
- Lifestyle and wellness questionnaire responses
- Self-reported health habits and preferences
- Fitness and activity data (if shared)
d) Image and Biometric-Related Information
- Facial photographs
- AI-derived analysis of facial features (such as skin indicators and expression patterns)
- Digital avatars generated from your facial image
â ī¸ Your facial image and biometric data are considered sensitive personal information. We collect and use this data only with your explicit consent.
e) Technical and Usage Information
- Device information (browser type, operating system, device identifiers)
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, and maintain our AI-powered health, wellness, and digital twin services
- Personalization: To customize your experience and deliver tailored recommendations and insights
- Avatar Creation: To process your facial image and questionnaire responses using AI systems to generate personalized digital avatars
- Communications: To send service updates, promotional materials, and respond to your inquiries (with your consent where required)
- Analytics and Improvement: To analyze usage patterns and improve our Services, AI models, and user experience
- Security and Compliance: To protect against fraud, ensure platform security, and comply with legal obligations
- Research and Development: To use de-identified or aggregated data to develop new features and improve our AI systems
đ We do not sell your personal information to third parties.
3. Legal Basis for Processing
We process your personal information based on:
- Consent: Where you have provided explicit consent for specific processing activities
- Contract: Where processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: Where processing is necessary for our legitimate business interests
- Legal Compliance: Where processing is required by applicable laws
4. Consent to Image Processing and Public Display
If you choose to use our camera-based features, you acknowledge and agree that:
- Your facial image will be processed by AI systems for the purpose of generating a digital avatar
- Your avatar (not your original photo) may be displayed on screens at events or within the platform
- Other users or attendees may view your avatar
- You may choose whether or not to share your avatar on social media
You may use our Services without the camera feature if you prefer not to share facial images.
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Trusted third-party vendors who support our AI processing, cloud hosting, analytics, and business operations
- Business Partners: Partners who help deliver or enhance our Services (with your consent where required)
- Legal Authorities: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually required to protect your information and use it only for authorized purposes.
6. International Data Transfers
Your information may be stored or processed outside of Canada, including in the United States, where it may be subject to foreign laws. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy:
- Account Data: Retained while your account is active and for a reasonable period afterward
- Facial Images: May be deleted or anonymized after processing unless you provide additional consent
- Avatars: May be retained to allow later access or sharing
- Marketing Data: Retained only if you have opted in to receive communications
You may request deletion of your information at any time (see Section 10).
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Encrypted data transmission (TLS/SSL)
- Secure cloud-based storage with industry-standard encryption
- Access controls limiting data access to authorized personnel only
- Regular security assessments and monitoring
âšī¸ While we take appropriate security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.
9. Your Choices
You have the following choices regarding your information:
- Opt-out: Decline to provide personal information (may limit access to certain features)
- Camera Features: Choose not to use camera or avatar features
- Marketing: Opt out of marketing communications at any time
- Cookies: Manage cookie preferences through your browser settings
- Display: Request that your avatar not be displayed publicly
10. Your Privacy Rights
In accordance with BC privacy law and PIPEDA, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, including photos and avatars
- Portability: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for certain processing activities
To exercise these rights, please contact us at:
đ§ Email: privacy@genomii.ai
We may require verification of your identity before processing your request. We will respond to your request within 30 days.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Deliver personalized content and advertisements
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience with our Services.
12. Children's Privacy
Our Services are not intended for children under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have collected information from a child, please contact us immediately.
13. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. We will notify you of material changes through email or prominent notice on our platform. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:
- Company: Genomii Lab Ltd.
- Privacy Officer Email: privacy@genomii.ai
- General Support: support@genomii.ai
- Website: https://genomii.ai
By using Genomii.ai, you acknowledge that you have read, understood, and agreed to this Privacy Policy.